Refund Policy

At PHORANEXI, we are committed to ensuring your complete satisfaction with our products and services. Our refund policy outlines the terms and conditions under which you may request a refund.

Eligibility for Refunds

• You may request a refund within 30 days of purchase if you are not satisfied with your product.
• Refunds will be processed if the product is in its original condition and packaging.
• Services may be refundable based on specific terms agreed upon during purchase.

Non-Refundable Items

Certain items are non-refundable, including:

• Customized or personalized products.
• Clearance items or those marked as final sale.
• Digital downloads and software applications.

Refund Process

To initiate a refund, please contact our Customer Service team at [email protected]. Include your order details and reason for the refund request. We will review your request and respond within 3-5 business days.

Contact Us

If you have any questions regarding our refund policy, please feel free to contact us:

Address: PHORANEXI, 120 Business Parkway, Suite 200, Cityville, CA 90210

Phone: (123) 456-7890